Pampered Pets Outstanding Service

Hear from Our Happy Customers

Testimonials – Pet Transportation Services to/from Singapore

We take pride in providing great service and creating unique experiences for both pets and their owners at Pampered Pets Taxi. Don’t just take our word for it; read what our satisfied customers have to say about their interactions with us:


We relocated out puppy from India to Singapore a few weeks ago, and I am very happy with the support provided by Carol from Pam Pets who went above and beyond to make me feel comfortable regarding the entire process of my puppy's relocation. Right from coordinating with my travel agent in India, to securing the required permits, and lodging in the quarantine center for my puppy was done in a very smooth manner by Pam Pets. Highly recommended.

Abhishek Arya

We were referred by a friend to Carol. It was the best thing that happened to our family: our beloved Toffee was taken care by one of the best professionals teams, Carol gave tons of personal attention and love to our dog and when we needed the most she was very kind and helpful. The experience was awesome when Carol trained, get vaccinations and prepared all to repatriate Toffee overseas. Our dog arrived safe and sound. We are for ever grateful!

From the moment I made the inquiry asking for information , Carol had immediately sent me a quote . Out of the 3 pet relocaters I had sourced , Pampered Pets were the only one that went out of their way to visit me and meet my pup , personally going though the process step by step . In the past , I had previously used 2 different pet relocators for international moves and can honestly say Pampered Pets were the best ones used by far! All questions I asked were promptly answered and Carol was so attentive and accomodating in every way possible, nothing was too hard to handle . My little fur baby stayed with Carol for 4 nights before flying and plenty of videos and photo updates were sent to give me peace of mind. My pup was also washed before his flight. Thank you Pampered Pets , I highly recommend you to anyone. ⭐️ ⭐️⭐️⭐️⭐️

Pampered Pet Relocation & Lodging Team, Professional, Responsive & a hassle fee process to relocate furkids without worry all the paper work & procedure.

They make sure all pet arrived safety at the final destination around the world to reunited with paw parents at peace of mind.

Elizabeta Lim

Totally recommend!

Carol was so nice throughout the process and it all went smoothly. Fast and very professional service. 5⭐️

Sylvia Candido

Carol and her team were amazing! Incredibly caring, well organised, communicative and reliable with a very high attention to detail and excellent know how. They made a very stressful kitty cat move so much easier. I can't recommend them highly enough!!! Thank you!
Paul Myburgh

After a two-year stay in Singapore we were heading home to the Netherlands with our dog and two cats. Travelling by plane to another country is extremely stressful for the animals as well as for us, because all the paperwork has to be arranged.

Pampered Pet Taxi brought all of us so much relief! Carol is really sweet with animals and made ours feel at home by having them in her sanctuary and spoiling them with her love and attention. In addition, she took excellent care of all paperwork. We could fully rely on her services. When we explored finding support to take care of our pets for a few days, combined with arranging paperwork to export our pets, we noticed that Pampered Pet Taxi was the only one who was really flexible with their services. Carol is willing to meet your wishes and requirements to make your life easier and make you feel at ease. Now that we are home, we are looking back on a smooth and good last few days in Singapore for our pets, thanks to Carol’s tender love and care for our animals.

Sep & Sebine

Finding Carol and her Pampered Pet Co. was one of the best experiences of my time in Singapore. She was exceptionally knowledgeable, efficient, always on time when transporting to/fro appointments, staying with us and helping when necessary. Calm and reassuring in any crisis.

She made everything easy and enjoyable..until I found her my problem transporting 2 dogs to vets appointments etc..without a car…was horrendous. When the time came for us to leave, she went over and above the call of duty to make all the arrangements, check papers and encourage us all personally as to the well being and safety of flying our much beloved girls home to the UK.

Our trip home with the girls was perfect…she even walked them just prior to boarding…sending us a video as we waited in the lounge to board…to reassure us all was well.

On arrival in London all the papers were perfect and we had the girls back in record time…both well and happy. I would recommend her services to anyone. We are very grateful for all her help and kindness. The girls adored her too, they loved to see her car pull up at the gate.

Judith Gray

We are forever grateful to Carol from “Pampered Pet Taxi” services for her excellent services, dedication and care in helping us transport our elderly rescued dog called “Bondi” from Singapore to Australia recently. It was never going to be an easy task and Carol was very supportive every step of the way. Even on the day of Bondi’s collection, I had misplaced the food container and Carol was quick to sort the problem and make us feel confident Bondi was in good hands. We received videos of Bondi from Carol before he departed on his flight and messages to reassure us he had arrived safely. Carol was extremely helpful with our dog’s dietary needs on his arrival into Melbourne. putting us in touch with the PEQ Facility and sending us emails to check on his progress. We would highly recommend “Pampered Pet Taxi” services to anyone transporting an animal overseas.


James & Maria Hackett

We can’t thank Carol enough for taking wonderful care of our Gilly. He’s always wanted to go to Carol and would eagerly jump into her taxi and he was in best condition when he returned. He would get excited when he saw Carol and also his special friend Mikaa. We never had to wonder how he was as she sends regular updates. It was so important for us to find someone we could trust when we arrived in Singapore to take care of Gilly and we were so happy we found Carol as Gilly was always in good hands.

MiLarissa & Laurence O’Donovan

We recently relocated from Singapore to Sydney and Carol assisted us with moving our much loved fur child. Having an older dog we were quite concerned about moving him but after meeting Carol only once we were so comfortable that she was the right person for the job. The service that Carol and her colleagues provided in both Singapore and Australia was second to none. From the regular email updates and videos to the very clear information of what was required at each step of the move, they were fantastic. I can’t recommend them enough. 

Suzanne James

I can’t praise Carol enough for taking care of our Sephi.  Sephi is always excited to go with Carol which makes it easier for us.  As a bonus, Carol sends us updates on our dog while we are away.  We know our little one is in good hands with her

The Griffins

Pampered Pet Taxi was the first and only service I will ever use for dog-sitting/walking and transport for my large breed dog. They truly love dogs and know how to provide the flexible, reliable, and timely service busy pet-owners need. My dog only has to see the taxi and she runs to greet the driver and jump inside. Your dog will thank you for turning him or her over to someone you both can trust!!”

Kori Pereda

Finding Carol when we moved to Singapore was a life saver.

Transporting our family pet from quarantine was effortless and efficient and when we needed to find someone to care for our pet during our holidays, she found a fellow pet lover to care for him. We were able to enjoy our holiday knowing he was happy and well cared for. We can’t recommend her highly enough!

Annette Mclean

I think my dogs love you ! J  It’s obvious they enjoyed having you take care of them because they were very peaceful and content when I returned.  I’ve kept them in kennels in the past and when I returned they were quite anxious and upset.  So I’m grateful that you’re so good with taking care of dogs and genuinely enjoy them so much.  It makes out of town trips a lot easier knowing good care is being given to my two boys.

Kelly Deal

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